pyq/2017/public-administration-optional-i/2

(a) New Public Management has been branded by certain scholars as 'Neo-Taylorism'. Is it a justified comparison? What factors have led to the decline of NPM so soon after its birth? (20 marks)

(b) “Abraham Maslow’s ‘Hierarchy of Needs’ and Frederick Herzberg’s ‘Two-Factor theory’ have commonalities in the analysis of human motivation.” Comment. (15 marks)

(c) Civil Society supplements and complements the State. However, its capacity and role depend upon the will of the State. Comment. (15 marks)