pyq/2018/public-administration-optional-ii/8

(a) "Effective public grievance redressal requires administrative commitment. But process reengineering can help prevent some grievances." Discuss. (20 marks)

(b) "Institutional change is a necessary but not a sufficient condition for reducing criminalisation of politics." Examine. (20 marks)

(c) "The disempowerment and depoliticisation of urban local government has happened in multiple ways." Comment. (10 marks)