pyq/2019/public-administration-optional-i/2

(a) "Governance is neither a paradigm nor a panacea for all the ills of government. It may be a more useful approach when other methods fail in providing public service." Critically evaluate. (20 marks)

(b) With the entry of the concept of 'good governance' the discipline of Public Administration has shed its statist character. Explain. (15 marks)

(c) Has New Public Management failed in promoting a democratic polity? Analyse in the contexts of individual as a citizen and individual as a customer. (15 marks)