pyq/2020/public-administration-optional-i/2

(a) "The movement towards governance as an organizing concept for public administration and management is because the focus of administration has been shifting from the bureaucratic state to the ‘hollow state’ and ‘third-party government’.” Critically examine. (20 marks)

2. (b) "Organizations of the future will be organic-adaptive structures but temporary systems.” Discuss how Warren Bennis characterises the new form of organization. (15 marks)

2. (c) "Productivity is not the result of working conditions but the result of emotional response of workers to work performed.” Are Elton Mayo’s findings relevant in contemporary organizations ? (15 marks)