pyq/2024/public-administration-optional-i/2

(a) McGregor's Theory X' and Theory Y' provide insights into human motivation at workplace differently. Examine in detail. (20 marks)

(b) Good governance adds normative and evaluative attributes to the process of governing. Comment. (15 marks)

(c) Regulatory Authorities are independent and effective for controlling service delivery activities, but are subjected to extraneous factors. Do you agree? Give reasons. (15 marks)