pyq/2021/public-administration-optional-i/4

(a) The new public service model approaches governance on the premises of an active and involved citizenship, wherein the role of public officials is to facilitate opportunities for citizens' engagement in governance. Explain. (20 marks)

(b) Neo-Weberian State involves changing the model of operation of administrative structures into a model focussed on meeting citizens' needs. Discuss. (15 marks)

(c) Nothing in public administration is more important, interesting or mysterious than leadership. Analyze the statement in the context of strategic leadership. (15 marks)